Saturday, March 28, 2009

Smart folks

If you take daily medications and have to deal with insurance, then you will fully identify with my gripe about the whole situation.

My insurance will not allow you to refill your prescription even two or three days early. Now... if you don't travel and don't have medications that seem to confuse the pharmacy staff every time you refill it, then this is fine... inconvenient, but fine.

For my situation, I both travel AND have medications that makes the pharmacy staff behave like I'm explaining the principles of basic physics to them. I get these blank stares... um... HELLO... is there anyone in there?

It's really very simple. The medicine I'm referring to is Cymbalta. It comes in 30 or 60 mg capsules. If you need higher dosages, you have to combine it. I take 90mg per day. Seems like simple math, right? 30 + 60 = 90... so to get 90 mg, I have to have one bottle of 30 mg capsules and one bottle of 90 mg capsules.

What is difficult about this? My eight year old understands this... if my 8 year old child who hasn't learned to multiply yet can figure this out, why can't college educated adults get it?

So I spent months trying to ration my medications out until I could get them all on the same billing cycle so that I could pick them all up on the same day every month. Since my prescription has been raised from 60 to 90, all that rationing has done me no good.

Above and beyond this, since the pharmacy staff can't get this right, by the time they figure out that I need both bottles and call the doctor so the doctor can explain it to them EVERY MONTH, I run out of my meds.

You cannot order the medication early so that the pharmacy people have time to figure it out because the first thing they do is run it thru the insurance... if insurance says it's too soon, that's as far as they will take it.

Combine red tape and human intelligence... what a wonderful fuster-cluck!

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